DBank Mobile & Watch Banking

DBank Mobile | Stay Connected’ Now Banking at your fingertips


New enhanced version of Doha Bank Mobile Banking application now with Biometric login

DBank Mobile is the mobile banking service from Doha Bank which brings banking convenience to your fingertips. To gain access to this service, you need to download the app from ‘Play Store’ or ‘App Store’ and use your DBank Online User ID and password for logging into the app. You can also access the mobile application on Apple Watch and stay connected on wearable devices; anytime, anywhere.

Mobile banking
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What DBank Mobile can do you for?

  • Self-Registration
  • Biometric Login on supported devices
  • Apple Watch Banking
  • View balances and transactions
  • Local & Overseas funds transfer
  • Western Union Money Transfer
  • E-Statement (Accounts & Cards)
  • Utility bill and Card payments
  • ATM / Debit Card instant block facility
  • Prepaid e-vouchers
  • Click card reload
  • School fee payments
  • Reset password / Bio-Pin (For Biometric Devices)
  • D-Cardless withdrawals
  • Connect to Doha Sooq
  • Apply Now for Products & Services
  • Useful Information (ATM/Branch Locator, Forex Rates, Contact Us, Prayer Timings)

How to register for DBank Mobile?

DBank Mobile banking registration:

By self-registering for DBank Online service, you will automatically be enrolled for DBank Mobile banking service. In case, you are not registered for DBank Online, we recommend you to first register for DBank Online banking service by clicking on the below ‘Register’ button

Register

How to register for Biometric login?

Biometric registration

You can register for biometric facility through DBank Mobile banking application. Please read below to know the devices that will support biometric facility and steps for its registration:

Q. Which devices and software versions support biometric access for Doha Bank Application?

A. The following devices and software versions support biometric access for Doha Bank application:

Apple devices

  • Requires iOS 8 or above
  • iPhone 5S and above; iPad Air2 and above; iPad Mini3and above

Android devices

  • Requires Android OS 6 or above
  • Smartphones and Tablets with biometric reader

Q. How do I enroll for biometric access on Doha Bank application?

A. Follow the below steps to enroll for biometric access:

Apple devices

  • Click on your phone Settings and select Touch ID & Passcode
  • Click on Add a Fingerprint and follow the steps to register your fingerprint on the device
  • After registering your fingerprint, click on Doha Bank mobile application
  • Select Biometric Access icon
  • Input your login details
  • Enter One Time Password
  • Follow the step by step process for registering for this service
  • System will prompt you to create and confirm a 4 digit Bio-PIN
  • Agreeing to terms and conditions will complete the registration process

Android devices

  • Click on your phone Settings and select Security
  • Click on Nexus imprint (for Nexus phones) or Fingerprint (for other devices)
  • Click on Add fingerprint and follow the steps to register your fingerprint on the device
  • After registering your fingerprint, click on Doha Bank mobile application
  • Select Biometric Access icon
  • Input your login details
  • Enter One Time Password
  • Follow the step by step process for registering for biometric access
  • System will prompt you to create and confirm a 4 digit Bio-PIN
  • Agreeing to terms and conditions will complete the registration process

What Card services are available?

The following card services are available on the mobile app:

Credit Card

  • View Balances and Transactions
    • Immediate last 20 transactions
    • Monthly Statements of the past 5 months
  • Credit Card bill payment
  • CLICK card reload
  • Set E-statement

ATM / Debit Card

  • Temporarily Block ATM / Debit card: This service will temporarily block your ATM / Debit card. By doing so, the chosen ATM / Debit card will not be available for further usage until you unblock it by contacting the contact center.

Forgot Password?

DBank Mobile Banking password

In case you have forgotten your DBank Mobile banking password, you can self-generate a new password by clicking on “Forgot Password” available on your mobile app.

Biometric Bio-PIN

In case you have forgotten your Biometric 4 digit Bio-PIN, then please log into the application using your login credentials (Username, Customer No. and Password) and de-register for Biometric facility through ‘My Profile’. Once de-registered, please re-register yourself for the Biometric through My Profile again.

Forgot UserID?

In case you have forgotten your DBank Online User ID, please call +974-44456000 and the Call center agent would assist you with the requirement.

How to download?

In App Store or Google play store – search for ‘Doha Bank’ and look for Doha Bank Logo with ‘New’ written on it. Download and install the same.

FAQ’s?

Apple Watch Banking | Stay Connected

Doha Bank’s Apple Watch app is an extension of mobile banking services being made available on Apple Watch. It is a secure application which gives users the flexibility to access their accounts, credit cards, transactions, etc. on their Apple Watch.

Steps for Pairing Apple Watch with iPhone

  • Launch the Apple Watch on your iPhone
  • Tap “Start Pairing” on the main screen
  • Hold Apple Watch up to your iPhone’s camera so the screen is in alignment with the yellow outlined box on your iPhone’s screen
  • Follow the on screen instructions provided in the Apple Watch app
Pairing Apple Watch

Alternate Method for pairing Apple Watch Manually

If you do not wish to use the camera feature, you can alternatively pair Apple watch with your iPhone manually.

  • Launch the Apple Watch app on your iPhone
  • Tap “Start Pairing” on the main screen
  • Tap “Pair Apple Watch Manually” at the bottom of the camera view finder screen
  • Tap the “I” icon on Apple Watch to see its name
  • Select that name on the Apple Watch iPhone app from the list that appears on the screen
  • Follow the on screen instruction provided in the Apple Watch App.
Apple Watch

Registration

  • Download updated mobile banking app version 5.0.0 from App Store
  • Pair your Apple Watch with your iPhone
  • On your iPhone, click on ‘Apple Watch’ icon on DB mobile app
  • Login using your mobile banking credentials and create a MPIN (Mobile PIN) by following the step-by-step registration process

Downloading Application

Downloading Application

Generate mPin

Generate mPin
Generate mPin

Note:

Doha Bank’s retail, commercial and corporate products are granted at our sole discretion and are subject to the Bank’s terms, conditions and acceptance.