Doha Bank wins Best Credit Card award at Banker Middle East Product Awards 2013

Press Release

The co-branded Doha Bank Lulu Shopping Credit Card offers year-round savings on purchases at Lulu and other stores, in addition to free lifetime membership

Doha Bank received the award for The Best Credit Card at The Banker Middle East Product Awards 2013. The award was in recognition of the Doha Bank Lulu Shopping Credit Card which provides card holders with year-round savings on everyday purchases in addition to free shopping benefits by instantly redeeming accumulated shopping points via Lulu supermarkets. The card is issued in Qatar in exclusive partnership with MasterCard.

Doha Bank Group CEO Dr. R. Seetharaman said on receipt of the award: “It is a great honour for Doha Bank to be recognized for this award and we thank The Banker Middle East inspiring the entire industry and helping us drive product and service development further each year. The Doha Bank Lulu Shopping credit card is the first card of its kind in the market and the only card that offers unbeatable 5% savings on purchases. The Lulu Shopping card is free for life and designed to provide year-long benefits to customers including continuous in-store promotions such as up to 10% seasonal savings at least twice a year and a multitude of every saving options not just at Lulu but across the entire realm of shopping.”

Doha Bank Head of Retail Banking, Mr Suresh Bajpai adds: “Put together, this wide array of benefits has driven customer numbers significantly year on year. In the past year, the Doha Bank Lulu Shopping credit card was the fastest growing credit card in the market and increased Doha Bank’s market share by 4% over 12 months, which is remarkable in such a niche market where card penetration is comparatively high. This can be attributed to a strong pipeline of promotional activities coupled with an unmatched savings offering on every day spending.”

Best Credit Card award

Best Credit Card award

Doha Bank said it has been working to provide new applicants with even easier access to the cards, with sales kiosks manned by dedicated sales personnel placed within Lulu Hypermarkets to facilitate instant card applications. The process is further simplified by integration of the approvals process across banking channels. Customers can apply online as well as by using the Bank’s phone banking service or by simply sending an SMS.

Card holders save 5% on every point of sale (POS) purchase at a Lulu outlet and are also able to save 1% on all POS and ATM transactions in Qatar and abroad. Accumulated points can further be redeemed at Lulu for groceries, electronics, cosmetics and clothing.

The Doha Bank Lulu Shopping credit card also provides card holders with a range of lifestyle solutions, including upfront discounts ranging from 10-25% at over 150 hotels, fine dining restaurants and cafes in Qatar.

Customers also benefit from a range of 0% payment plans for transactions above QR 1,000 where the card holder can choose repayment of specific purchases in instalments over 6 months at 0% interest. Lulu Card holders also enjoy the option of choosing 0% plans at the sales points of a range of jewellers, electronic stores and mobile phone merchants in Qatar.

Primary card holders also enjoy complimentary airport lounge access across the region including Cairo, Dubai, Dammam, Jeddah, Riyadh and Kuwait where they can enter with two children under the age of 12.

The Doha Bank Lulu shopping card’s most recent recognition at The Banker Product Awards 2013 amplifies the reputation of Doha Bank’s strong cards portfolio which is one of the most diverse and comprehensive in the market, covering a wide range of customer needs.

The Bank’s cards portfolio also includes the acclaimed Dream Card which offers an innovative range of customer benefits including instant redemption options and points generously awarded for point of sale purchases via partnering Dream Merchants. It offers instant rewards and benefits from the most extensive network of redemption options for accumulated Dream Points.

The bank also pioneered Green Card as the first of its kind in the region that dedicates accumulated usage points to a charitable organisation that works to improve the environment. The Bank also issues the pre-paid Traveller Card in partnership with Regency travels which allows holders to manage their finances whilst travelling.

Another highly successful offering is the Doha Bank Gold American Express card which in addition to international prestige and acceptance at airport terminals worldwide gives the card holder up to 1% cash back on all POS purchases, paid lumpsum once a year to the primary card holder.

The Bank’s premium banking service Al Riyada offers a Visa Infinite Credit Card. This prestigious card is the epitome of status and service for the most discerning clientele of Doha Bank who expect an elevated level of service in tune with their upwardly mobile lifestyles. The Visa Infinite card grants clients the a multitude of lifestyle benefits and offers, inclusive of VIP treatment around the world.

Doha Bank also offers SMEs the ability to maximize their cash flow and business savings by using Tatweer Visa Debit and Credit Cards. The advantages include many special discounts and offers which translate into savings. These offers and benefits are selected with the needs of business clients in mind.

Doha Bank’s range of cards are accepted at Visa, MasterCard, Europay, and China Union Pay (CUP) terminals, making the Bank one of the most globally accepted cards issuers today.

Doha Bank is present today in multiple international markets from the UK in the West to Australia in the East through representative offices. In addition, Doha Bank operates branches with full banking licenses in Abu Dhabi, Dubai and Kuwait.

For more information, call +974-44456000 or visit the Bank’s website www.dohabank.com.qa