Doha Bank Integrates Facial and Voice Recognition into Mobile Banking App for Seamless and Secure Access

Press Release

Smartphone users can now log in to the app using registered facial and voice identity, in addition to fingerprint authentication

As part of its ongoing efforts aimed at enhancing the convenience and security of products and services, Doha Bank, one of the largest private commercial banks in Qatar, has incorporated new biometric authentication features into its Mobile Banking Application. The new technique introduced by the Bank allows customers to log in to the app using voice recognition, in a first of its kind step adopted by a bank in Qatar. In addition to voice recognition, the new feature allows Bank’s customers to use face identification to help them navigate the Doha Bank’s app safely. The newly integrated biometric authentication features would also compliment the previous fingerprint recognition mechanism.

Formerly, the face-recognition technology-enabled login was available only for Iphone X users; with the new interface, all users of smartphones with a front-facing camera can access their apps seamlessly. To use the new features, customers must register their face and/or voice on the app.

DB Tower

Commenting on the new feature, Dr. R. Seetharaman, Group CEO of Doha Bank, said: “Doha Bank has always remained at the forefront of technology adoption in line with its commitment to providing innovative products and services that cater to the evolving needs of our customers. The integration of face and voice recognition features into our Mobile Banking Application, thus enabling unique identification for each user, is part of our transformation strategy and reflects our continuing desire to offer a more convenient, secure and personalized banking experience. We particularly take pride in being the first bank in Qatar to integrate a voice authentication feature into our Mobile Banking Application, a step that further consolidates our status as one of the leading private commercial banks in the country. We invite smartphone users to enjoy a seamless mobile banking experience on our constantly updated and user-friendly app.”

Bringing banking convenience to fingertips, Mobile Banking allows Doha Bank customers to access wide-ranging services, including viewing account balance and transactions, local and international money transfers, scheduling future payments, utility and card payments and applying for new products, among several others.

Available in Arabic and English languages, Doha Bank Mobile App can be downloaded from ‘Play Store’ or ‘App Store’.