Airport Lounge Access
With your AL RIYADA VISA Infinite Credit Card, you have complimentary access to premium lounges and restaurants at airports worldwide, no matter what airline or travel class you have booked.
How do I gain access to these lounges?
To access any of the lounges, all you have to do is present your credit card to the lounge staff at the participating lounge. With professional staff and unmatched benefits and services, the lounges provide maximum comfort that ensures you have a pleasant and relaxing trip before your departure.
Card members and their guest can now enjoy complimentary and unlimited access with Visa LoungeKey to 1,000+ premium lounges worldwide. Simply present your AL RIYADA VISA Infinite credit card, mentioning “LoungeKey” to enter and use the lounge. Complimentary access applies to the card member and one guest only. The Cardholder will be charged USD 27 per guest for each extra guest.
Important notice: Effective from 1st January 2019, Visa Al Riyada Infinite Credit Cardholders can enjoy LoungeKey benefits that will operate as follows:
- You will be entitled to unlimited lounge visits for yourself and one (1) guest (for each visit).
- To be eligible for complimentary unlimited visits, you need to conduct one (1) international transaction in each calendar year. Minimum transaction value of USD 1 at Point of Sale transactions, E Commerce or Recurring transactions can be made to be eligible; Kindly note spend may take up to 15 days to register with LoungeKey for you to be able to access the lounge as a complimentary visit.
- You will be initially assigned two (2) complimentary visits to utilize for yourself and guests (max 1 guest per visit) each year prior to meeting the eligibility condition of conducting one international transaction of minimum USD 1.
As soon as your eligible transaction is registered with LoungeKey you will be eligible for complimentary and unlimited access to airport lounges for the remainder of the year. In case if you do not meet the eligibility criteria of conducting at least 1 international transaction of USD1; you will be advised at the lounge that such visits are chargeable (and you will be communicated the access cost), and you will then have the option of either proceeding with the visit or not.
Customer and 1 guest is not eligible for complimentary access after first two visits if he/she has not performed the cross border transactions. Customer needs to conduct a cross border transaction to be eligible.
As soon as the customer conducts a cross border transaction; the lounges will be complimentary for the cardholder and 1 guest for the remainder of the calendar year – 2019.
*Eligibility check will be conducted on the 1st of January every year.
For a complete list of participating Lounge Key airport lounges available on your AL RIYADA VISA Infinite credit card and T&Cs, please www.loungekey.com/visainfinitemena or call +971-8000-4441822
Card members can also enjoy the privilege of entering the Qatar Airways Oryx Lounge Facility along with one guest and one child, located in the Departure Terminal of the Hamad International Airport on presentation their AL RIYADA VISA Infinite credit card.
Airport Dining Program
AL RIYADA VISA Infinite card members can also enjoy a complimentary meal at Soprafino and Qataf Café; premium restaurants located at Hammad International Airport. Simply present your AL RIYADA VISA Infinite credit card, mentioning “Veloce” to enter the restaurant. Complimentary access applies to the card member only.
Airport Dining Discount – Dragon Pass
As an AL RIYADA Visa Infinite credit cardholder you can also enjoy discounts at more than 200+ restaurants at airports globally; a great way to spend time with family and friends before you fly, particularly where no lounge access is available or is too far away from the departure gate. Simply download the “DragonPass Dine & Travel’” App powered by Dragon Pass from the iOS App Store or Google Play store and register for FREE to avail discounts at partner restaurants. Discounts vary by merchant, and are visible in the mobile app.
How to use:
- Advise the restaurant staff they you are going to utilize your DragonPass Dine & Fly discount.
- Choose the restaurant within the app.
- Select ‘Redeem’.
- Then present your phone with barcode screen to restaurant staff.
- Updated bill with discount applied will be provided.
For more details on Airport lounge Access and Airport Dining Program, please click here
Exquisite Travel Privileges
With your Doha Bank Visa AL RIYADA Credit Card you now have more reasons to travel at any destination of your choice in style, comfort and luxury.
Up-to 12% Discount with Agoda
With your Visa AL RIYADA Infinite Credit Card you can also enjoy access to 985,000+ hotels and vacation rentals globally with up-to 12% discount. Simply visit www.agoda.com/visamena and at point of payment input your Doha Bank Visa Al Riyada Infinite Credit Card to receive the discount.
Discount applies only on properties listed as ‘Promotion Eligible’ and when booking through the dedicated web page. Furthermore; discount is applied at point of payment when inputting an eligible Visa payment card
Fairmont has over 70 hotels globally, the Fairmont collection boasts some of the most iconic and distinctive hotels in the world. To redeem this “Visa Appetite To Stay” offer and view participating hotels, please visit www.fairmont.com/visaappetitetostay.
As a Visa Al Riyada Infinite Cardholder you can use your Visa Infinite card when booking stays at Fairmont Hotels & Resorts and enjoy the following Visa privileges:
- Daily Breakfast for two.
- $25 Dining Credit (per stay).
- Room upgrade (subject to availability at the time of check-in).
Visa Luxury Hotel Collection
Your Doha Bank Visa AL RIYADA Infinite Credit Card gives also gives you access to over 900 elite and prestigious properties from around the world under the VISA Luxury Hotel Collection program.
Enjoy the following benefits and offers when booking through www.visaluxuryhotels.com
- Best available rate guarantee
- Automatic room Upgrade upon arrival
- Complimentary in-room Wi-Fi
- Complimentary continental breakfast daily
- $25 USD food or beverage credit
- VIP guest status
- 3pm check out upon request
For more information on how to avail the offers, please visit: www.visaluxuryhotels.com
YQ Meet and Assist
YQ is a global network of specialist airport meet & assist service partners. As a Doha Bank Visa AL RIYADA credit cardholder you are eligible for personalized greeting and exceptional airport experience that your status deserves. The offers include:
- Discount of up to 30% off retail rates for Visa Infinite cards at over 450 destinations globally.
- Visa Infinite cardholders can book via https://cemea.yqnowgroup.com/ and the applicable discount is applied directly to the transaction.
- Booking for the services must be made at least 72 hours prior to commencement of travel
- Offer not to be used in conjunction with other promotions
- Cardholders can also book other services such as limo transfer, visa on arrival, baggage porters, etc.
For more information, visit https://cemea.yqnowgroup.com/
Avis Car Rental
Avis Car Rental one of the world’s best-known car rental brands with a truly global footprint is now easily accessible with your Doha Bank Visa AL RIYADA Credit Card. Enjoy hassle free access to a car of your choice when travelling abroad.
- Up to 35% discount on Standard Rates, and up to 30% off of International Leisure rates
- Simply visit www.avisworld.com/visa to avail the discount
Multi Trip Travel Insurance
With your Visa AL RIYADA Credit Card enjoy your travels with peace of mind, regardless of where your journey takes you. Do not let unplanned events turn your travel upside down. With complimentary Travel Accident & Medical Insurance be insured against the expenses and inconvenience caused by emergency medical conditions, delayed flights, baggage delays and other unforeseen incidents during your travels.
Use your Doha Bank Visa AL RIYADA Infinite card to pay for your travel and you will receive complimentary travel insurance in respect of that trip.
You can access the online portal by visiting www.cardholderbenefitsonline.com to:
- Access and download your insurance T&Cs
- Populate Certificates of Insurance for visa purposes
- Submit your claim
- Check the status of your submitted claims
The following covers are offered to you as a Doha Bank Visa AL RIYADA Infinite credit cardholder:
Details of cover:
- Personal Accident Benefits up to US$ 1,000,000 (International)
- Personal Accident Benefits up to US$ 100,000 (Domestic)
- Emergency Medical Expenses up to US$ 1,000,000
- Evacuation and Repatriation Expenses up to US$ 500,000
- Hospital Daily Cash $100 per day up to US$ 3,000
- Trip Cancellation/Curtailment up to US$ 7,500
- Delayed departure up to US$ 1,000
- Baggage delay up to US$ 500
- Loss of personal belongings up to US$2,500
- Covers cardholder, spouse and up to 5 children; age limit of 75 for all
For further details, please visit www.cardholderbenefitsonline.com.
Rental Car Collision Damage Waiver
Details of cover:
In the event a cardholder is liable to reimburse a licensed rental agency for costs arising from material damage to a Rental Vehicle during the period of hire resulting from damage, fire, vandalism, or theft of the Rental Vehicle during a Covered Trip
- Provides cover up to $50,000 per annum
- Cover is granted for the duration specified in the rental agreement, but no more than 31 days
- Maximum retail purchase price not exceeding $100,000
- Cost of the rental vehicle must be charged to the covered card (Visa Infinite)
Cardholders can use the online portal, enabling them to:
- Access and download their insurance T&Cs
- Get instructions for initiating the claim process
For more information please visit www.cardholderbenefitsonline.com.
Medical and Travel Assistance
Your Doha Bank Visa AL RIYADA Infinite credit card has you covered while you travel the world, so you can relax and enjoy your trip, knowing that your elite status will keep you protected:
Details of services:
- Telephone medical advice
- Medical service provider referral
- Monitoring medical condition pre & post hospitalization
- Essential medicine and equipment delivery
- Dispatch of physician to cardholder location
- Medical evaluation and repatriation
- Legal referral
- Interpreter referral
For further information or queries please call: +44 (0) 208 762 8373
Global Customer Assistance Services
GCAS exists to provide you with the personal support and world-class customer service you expect when you are travelling while providing you with essential services when you need it the most.
Details of services:
- Lost or stolen card
- Emergency card replacement
- Emergency cash up to US$5,000
- Emergency payment authorization
For further information or queries please call: +971 4 361 1234